Customer Service Associate

As a Customer Service Associate (CSA) you are the friendly face that puts the wow in Wawa by greeting and serving customers.

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas while keeping the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and  for age‑restricted products.
• Ensure stores are well‑stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies, procedures, and guidelines.
• Complete housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and additional tasks as required.

• We are committed to offering inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally. Benefits include medical/dental/vision and mental health coverage, an Employee Stock Ownership Plan, 401(k) with matching, an Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to other wellness programs.
• Eligibility for benefits is defined under the terms of each plan.

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask efficiently.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

The hourly range for this position is $15.50 – $19.25 and is commensurate with position, experience, and location. Associates will receive a $1.50 shift differential for hours worked between 12 am – 6 am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state, and local laws, we recruit, hire, promote, and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.