Part-Time Retail Sales Associate

Worksite

Location:

1256 E Brandon Blvd, Brandon, FL 33511

Schedule Requirements: Evenings and weekend availability required.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

• Model best‑in‑class service that consistently exceeds our customers' expectations and builds a long‑term rapport using our established customer service model.
• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
• Accurately receive, prepare, and complete patient orders and sales utilizing point‑of‑sale (POS).
• Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Appropriately escalated customer conflict or complaint, inspiring long‑term patient relationships and loyalty to our brands.
• Maintain the cleanliness of the store on a daily basis.

• Age 21 or over
• High School Diploma or equivalent
• Valid Government‑Issued Photo
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• 1 year in Retail or a related industry where customer service is critical
• Constantly operating a computer and other office machinery
• Strong attention to detail and ability to multitask and manage time effectively
• Excellent communication and organizational skills
• Ability to manage difficult situations and resolve in a timely and professional manner
• Microsoft Office Suite proficient level

• Experience in the Cannabis industry

• Must be able to remain in a stationary position for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally position self to retrieve product or material in the store throughout the duration of the shift

• Are self‑motivated; micro‑managing isn't fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the "traditional" solution isn't the best one

• Employee discount
• Balance and flexibility; paid time off, flexible work arrangements
• Tuition Reimbursement Programs
• Pet Insurance