Maintenance Technician II - Future Opportunities

Our market teams — Leasing, Property Management, and Rehab, Turns & Maintenance — work together to deliver excellent resident experiences and maintain high-quality homes. Every associate plays a meaningful role in that mission.

As a Maintenance Technician II at Invitation Homes, you will perform high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents.

Responsibilities include:

• Completing maintenance service requests across multiple trades
• Providing excellent customer service and promoting a quality living experience for all residents
• Performing required work while demonstrating respect for residents’ homes
• Completing regular Pro Care visits in residents’ homes to perform proactive maintenance and repairs; completing the associated checklist for each visit within its respective mobile app platform
• Scheduling the next Pro Care Maintenance Visit with the resident through the mobile app
• Educating residents regarding all maintenance topics by showing the web page of Invitation Homes expectations ()
• Educating residents on the functional systems of their rental home
• Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention
• Reviewing and using Technician-specific reports to find opportunities for improvement
• Performing repairs in vacant properties while they are on the market or during the turn process
• Properly using and caring for company-supplied tools, materials, and vehicles
• On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit
• Adhering to all Invitation Homes safety guidelines
• Performing other duties as assigned

• High School diploma or equivalent
• 2-5+ years’ proven experience in residential repairs and maintenance, other building maintenance, or related experience
• OSHA 10 required (new hires will have up to 90 days to complete certification if not already certified)
• Certifications that are a plus: EPA (Type I, II, or Universal), HVAC, CPO (pool)
• Excellent customer service and interpersonal skills, strong verbal and written communication skills; multilingual is a plus
• Comfortable with mobile devices (iPad and/or iPhone) and various mobile applications
• Understanding of residential construction and mechanical systems, ability to perform general repairs in plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances (some training provided)
• Current driver’s license, automobile insurance, and any other licenses or certifications required by state law
• Ability to work regularly and consistently, including occasional weekends and holidays
• Ability to provide basic hand and power tools
• Physical ability: frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, hearing; ability to lift and/or move more than 50 pounds and operate standard maintenance equipment

We believe when our residents thrive, our associates thrive. Here, you’re not just filling a role—you’re building a career at a company that invests in your growth and welcomes you for who you are.

• Competitive pay and annual bonus program
• Generous PTO: vacation accrual, sick time, volunteer time, standard and floating holidays
• 401(k) with company matching contributions
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Casual dress code and a genuinely great work environment
• Team events and celebrations, employee resource groups (Women, Asian Alliance, Black…