Service Technician - Providence Lakes s

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Full Time Brandon, FL, US

5 days ago Requisition

Salary Range: $23.00 To $24.00 Hourly

Service Technician for Providence Lakes Apartments

SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS:
General apartment maintenance experience, knowledge of appliance repair, light carpentry, plumbing and electrical knowledge, heating and cooling system experience, basic computer skills, knowledge of safety procedures, safety conscious, steady and dependable, ability to work with pressure of deadlines, and ability to flex your work schedule to accommodate after hour and weekend emergencies. Must be able to deliver a high level of customer service.

SUMMARY OF FUNCTIONS:
Responsible for assisting in maintaining the physical condition and appearance of the property. Efficient and quality completion of service requests. Completing make-readies at an acceptable quality. Communicating with the Service Manager on all aspects of the property. Required to be “on call” 24 hours.

ESSENTIAL FUNCTIONS:

Duties may include, but are not limited to:
1) Diagnose and perform minor and routine maintenance/repair in a timely and professional manner. Avoid hiring outside contractors to complete repairs. Consult the Service Manager if there are any issues with completing the task yourself. If contractor is necessary, the Community Manager must approve the expense. Assure all service requests given to you by the Service Manager are completed on a daily basis and communicate to supervisor and resident if a service request cannot be completed.
2) Promote good public relations with residents, co-workers, and company staff. Always display a friendly and courteous attitude towards prospects, residents, vendors and other employees through the Elevate Your Life culture. Always maintain professionalism. Attendance required at all resident events unless the absence was approved in advance by the Community Manager.
3) Complete assigned make-ready units in an efficient time and at a high-quality set by Service Manager and Community Manager. Communicate with supervisor any issues in the turn process. Communicate status of make readies with Service Manager.
4) Complete special projects as may be assigned and prioritized by the Service Manager.
5) Inspect exterior of the property. Perform building and common area upkeep daily in accordance with company standards. Assist in keeping grounds neat and free of litter, debris and pet waste at all times. Breezeways should be kept clean by pressure washing routinely, removing cobwebs, and bugs/debris out of light fixtures.
6) Assist with ensuring vacant unit thermostats are set at the proper setting for a vacant unit.
7) Complete preventative maintenance according to the guidelines set forth in the MOM Manual. Maintain accurate records and provide resident training as required.
8) Communicate with the Service Manager to assist with maintaining inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment, and equipment inventory to ensure warranty compliance.
9) Perform effective emergency maintenance (after hours) as required and in accordance to the MOM Manual. 10) Perform, and report on, all work according to the safety standards of the company, OSHA, health codes and MOM Manual. 11) Perform work area clean-up on a weekly basis. 12) Pass initial, annual, and required Gracehill courses by deadlines.

ORGANIZATIONAL RELATIONSHIP:
Reports directly to the Maintenance Supervisor, who has the primary authority to determine the exact “day-to-day” duties of the technician. This determination will take into consideration the technician’s skills, experience and career goals, and how they best fit into the operational needs of the property.

OTHER REQUIREMENTS:
Hours of Work: 8:00/9:00a.m. to 5:00pm/6:00p.m., Monday through Friday. Must be “on call” 24 hours per day, when scheduled. Respond to after hour calls by addressing the…