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Casino Service Representative
Job in
Brandon, Rankin County, Mississippi, 39042, USA
Listed on 2026-08-30
Listing for:
CASINO VICKSBURG LLC
Full Time
position Listed on 2026-08-30
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Casino & Gaming
Job Description & How to Apply Below
- Cashes checks and redeems chips, tokens and coins.
- Informs supervisor of guest needs which may require special accommodations.
- Follows proper check-in procedures at start of shift. Follows proper checkout procedures at end of shift.
- Informs supervisor when additional coin or currency is needed during shift.
- Strives to initiate new customer credit applications.
- Make ship fills to the pit.
- Responsible for performing a wide variety of monetary transactions for the guest from the casino cage
- and assisting in the safeguarding of company assets by ensuring all distinguishing job duties are performed according to established company policies and procedures.
- Assists with tournaments.
- Maintaining constant awareness of services, promotions and events offered by Fitzgerald’s and informs guests.
- Be informed on current casino events and relay information to guests with enthusiasm and accuracy.
- Provide guest with player's card in a prompt, courteous manner.
- Explain to guests the advantages to playing with a player’s card and how the points are accumulated.
- Basic math skills.
- Ability to operate a 10 Key Adding Machine.
- Ability to work in a noisy, stressful environment.
- Possess good verbal and written communication skills.
- Knowledge of computers.
- Knowledge of Title 31 as it relates to cage functions.
- Ability to effectively interact with guests and fellow team members in a professional and courteous manner.
- Ability to promote a positive and professional image of the Fitz Casino Hotel to all patrons and guests.
- Ability to obtain a Mississippi Work Permit.
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