IT Manager
Job in
Brandon, Rankin County, Mississippi, 39042, USA
Listed on 2026-04-21
Listing for:
Brown Group
Full Time
position Listed on 2026-04-21
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Key Responsibilities
- Provide day-to-day technical support to employees (onsite and remote)
- Install, configure, and maintain computer hardware, software, printers, and mobile devices
- Troubleshoot system, network, and application issues in a timely manner
- Set up new user accounts, permissions, and access controls
- Monitor and maintain network performance and security
- Perform routine system updates, backups, and patches
- Document technical issues and resolutions for future reference
- Assist with IT projects, upgrades, and system implementations
- Ensure compliance with company IT policies and procedures
- Coordinate with vendors and external service providers when necessary
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 1-3 years of experience in IT support or help desk roles
- Knowledge of Windows and/or Mac operating systems
- Familiarity with networking concepts (TCP/IP, routers, switches)
- Experience with Microsoft Office 365 and common business applications
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service skills
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