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Customer Service Rep Bilingual

Customer Communications Specialist

Job in Branford, New Haven County, Connecticut, 06405, USA
Listing for: Excelerate Performance
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A customer service team is looking for a Communications Coordinator to be the first point of contact for phone calls and digital inquiries. The role involves answering inquiries, providing basic support, and performing clerical tasks during downtime. An ideal candidate is people-oriented, organized, and adept in managing multiple tasks simultaneously.

Experience with CRM systems is advantageous, as is a reliable approach to documentation and escalation of issues.
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