Epic Analyst- Business Office

Salary Range
: $82,000 to 110,000 per year

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Flu Vaccine Considerations
Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO Central Business Office is seeking a Epic Analyst. The position is located in our Branford office location but must be able to travel to different Division locations. This position does not work from home.

The Epic Analyst works under the direction of the EHR Director to design, build, & test clinical systems for PACT. They support workflow analysis, design and build sessions in collaboration with organizational stakeholders and subject matter experts. They complete in depth and precise data gathering, reviewing such data to evaluate application functionality of upgrades to determine alternate outcomes. Understanding the Epic software platform with in-depth detail is a critical skill for this position.

• Analyze, design, build, and configure Epic system components based on organizational requirements.
• Collaborate with clinical and operational stakeholders to understand current workflows to recommend improvements.
• Participate in project planning, design sessions, decision-making and status updates on ongoing projects.
• Collaborate with stakeholders across all departments and divisions to support new business processes and regulatory changes.
• Build, test, and maintain the application functionality across various healthcare specialties.
• Run benchmark reports and analytics.
• Build application enhancements and evaluate system upgrades.
• Analyze and test various workflows prior to enhancement implementation and system upgrade releases

• Demonstrates strong knowledge and proficiency of the Epic EHR platform.
• Experience in Epic Care Ambulatory, MyChart, or Cadence platforms a plus.
• Prior Epic build experience, certification or accreditation a plus.
• Strong complex problem solving and analytical skills.
• Proactive and anticipates issues.
• Works successfully in a matrix team environment that presents significant change and tight time frames.
• Approaches problems constructively by focusing on how to move the project forward, explores and analyzes alternatives.
• Acts as a proponent for change and demonstrates a continuous improvement in mindset, ingenuity and innovative thinking.
• Possesses strong communication and organizational skills.

• Bachelor’s degree or 10 years of experience in an EHR support role
• 5 years of experience in a dedicated EHR analyst role

• Team Player
  :
  Works well as a member of a group
• Detail Oriented
  :
  Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated
  :
  Devoted to a task or purpose with loyalty or integrity

• Work-Life Balance
  :
  Inspired to perform well by having ample time to pursue work and interests outside of work
• Job Security
  :
  Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities
  :
  Inspired to perform well by the chance to take on more responsibility
• Flexibility
  :
  Inspired to perform well when granted the ability to set your own schedule and goals
• Financial
  :
  Inspired to perform well by monetary reimbursement
• Ability to Make an Impact
  :
  Inspired to perform well by the ability to contribute to the success of a project or the organization

Epic experience preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.