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Guest Experience Lead, Daytime Customer Service

Job in Branson, Taney County, Missouri, 65616, USA
Listing for: Sight & Sound Brand
Full Time, Part Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Sight & Sound is seeking a Senior Customer Service Representative to lead exceptional guest service in the Contact Center and Box Office, and to support Customer Relations Leadership.

The role involves guiding the team five of six days, managing email and reservations, addressing difficult situations, and coaching fellow staff; typical shifts are days 8:00am-5:00pm with occasional later shifts, totaling 40 hours weekly.

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