Loan Servicing Clerk

• Job Category Banking, Finance, Customer Service
• Employee Type Full Time - Non-Exempt

• Name HR Team
• Phone

• Ensures accuracy in on-going portfolio servicing and minimizes risk
• Oversee loan file reviews for completeness, accuracy, and compliance standards
• Serve as backup to monitor Loan Items
• Contributes to the fulfillment of department and company objectives and goals
• Adheres to all department and company policies and procedures and follows applicable banking regulations
• Is willing to perform other job duties as assigned or required

• Canacquireandapplyaworkingknowledgeofbankproductsandservices
• High school diploma or equivalent
• Follow Bank Code of Conduct and other related policies and regulations,maintaining integrity, honesty and utmost ethical standards at all times
• Possess strong mathematical skills
• Canreadandwritewellenoughtocommunicateinbothoralandwrittenform
• Possessbasic computer skills
• Uphold confidentiality and customer privacy in all situations
• Remain flexible to withstand unpredictable changes to workflow and schedules
• Interact andcommunicateeffectivelywith varioustypesof externalandinternal customers
• Display abilitytoberesourceful,toactindependentlyandtorecognizeunusualsituationsin which higher intervention may be necessary
• Maintainacustomer-focused,helpful,friendlyandpoliteattitudewhileremainingcalmand professional in a variety of circumstances
• Present a conservative, neat and professional appearance in dress and action
• Liftandcarryupto 25 lbs(tellerdrawer,cashbags,supplies)
  Move round within office and between banking center locations.

The Loan Servicing Clerks provides efficient service to loan officers and customers according to regulation and policies and procedures of Table Rock Community Bank. They will oversee the day-to-day workflow of Loan Servicing in order to assist both internal and external customers with all aspects of the loan life cycle with an emphasis on servicing post consummation.

While this role is normally located at the Branson location on Highway 248, we are open to this person working from other locations.