Loan Representative

Our Story

At Branson Bank, we go BIG. Big on family, community, and culture. As a Branson Bank associate, you are part of a team of respected, experienced professionals providing excellent service, while offering creative, affordable, and innovative financial solutions to our neighbors. All decisions are made locally, and we have the flexibility to meet with customers, conveniently in person or online. Our management team strives to offer the best working environment, offering advancement opportunities through mentorship and training.

We are a family, sharing faith and common interests, who live by a set of core values, and apply the 'Golden Rule' daily. If Branson Bank sounds like something you would like to explore more, we welcome you with open arms and cannot wait to meet you!

The Loan Representative I provides administrative and operational support to the lending team, helping keep loan files accurate, complete, and moving through the process in a timely manner.

Key responsibilities include assisting loan officers/processors with file setup and closing support; entering and updating loan data in bank systems; preparing routine loan documents, disclosures, and correspondence; tracking files for missing items and following up; supporting renewals, extensions, modifications, and maintenance requests; maintaining organized files to meet policy and regulatory standards; responding to internal/external inquiries; greeting customers and routing them to the right staff;

coordinating and assisting with closings, signatures, and post-closing document review; serving as a notary as needed; and completing other assigned projects.

Required qualifications/skills:

• High school diploma/equivalent (associate degree+ preferred)
• 2+ years banking or administrative experience preferred
• Loan terminology/banking operations knowledge; strong detail, organization, confidentiality, multitasking, teamwork, communication, customer service, and basic computer proficiency

You’ll work onsite in a professional office setting, partnering closely with loan staff to keep priorities organized and deadlines on track. The day often includes time in bank systems to verify details, periods of focused document review, and steady communication with internal teams and customers to confirm what’s needed next. You’ll shift between planned tasks and time-sensitive requests, staying thorough and discreet with sensitive information.

Most weeks follow a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule in a well-lighted, environmentally controlled workspace; occasional evening or weekend support may be needed based on operational activity.

Medical, Dental, and Vision Insurance;
Life Insurance;
Health Savings Account (HSA);
Flexible Spending Account (FSA);
Short-Term Disability (STD) benefits;
Company-paid Long-Term Disability (LTD) and Life Insurance;
Simple IRA Retirement Plan; paid time off; competitive pay; and advancement opportunities.