Housekeeping Supervisor: Lead Cleanliness and Guest Service

JOB SUMMARY

At HCW Hospitality, attention to detail makes all the difference. As the Housekeeping Supervisor, you’ll ensure our housekeeping team delivers spotless guest rooms and public areas. Your leadership will create an environment where our team can thrive and our guests can enjoy a pristine experience.

As the Housekeeping Supervisor, you’ll lead a team of housekeepers to maintain high cleanliness standards. In this role, you will:

• Supervise daily housekeeping operations and inspect rooms for cleanliness.
• Train and mentor housekeepers to deliver top-notch service.
• Address guest requests and resolve any issues promptly.
• Monitor inventory levels and ensure supplies are well-stocked.
• Assist with scheduling and performance evaluations for the housekeeping team.
• Collaborate with other departments to enhance guest satisfaction.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

We’re looking for a detail-focused leader who is passionate about hospitality. To excel in this role, you’ll need:

• Experience in housekeeping, with supervisory experience preferred.
• Strong leadership and communication skills.
• A commitment to maintaining high cleanliness standards.
• The ability to manage multiple tasks and prioritize effectively.
• Flexibility to work varied hours, including weekends and holidays.
• A positive attitude and a drive for excellence.

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated.

We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.