Hospitality & Guest Experience Specialist; Eligible

Description

This position offers a $500 hiring bonus. The bonus will be paid to the hired candidate half after 30 days ($250) and half upon the successful completion of 6 months of work ($250). Employees must be active and in good standing at the time of bonus payout to be eligible for hiring bonuses.

The Hospitality Assistant position exists to provide stewardship for all aspects of serving couples through food service and housekeeping.

• Prepares meals from predetermined menus for intensives, getaways, and special events
• Serves, interacts, and is sensitive to the needs of guests and visiting staff
• Maintains cleanliness of kitchen and interior and exterior areas of Hospitality Center daily
• Observes and follows all Health Department Codes
• Maintains Serv Safe food manager certification at all times
• Attends and maintains Chemical Training

• Maintains exceptional cleanliness of interior and exterior guest lodging spaces; on a daily and weekly basis to include bedrooms, bathrooms, sitting areas, and patios, always following established FMI standards
• Maintains the cleanliness of guest and staff spaces throughout the property, including administrative offices, counseling rooms, bathrooms, and chapel
• General cleaning includes but is not limited to dusting furniture, vacuuming, mopping floors, cleaning windows, stocking amenities, and laundering and placing kitchen, bath, and bed linens
• Is attentive to the condition of the physical property and systems and quickly reports all maintenance concerns to General Manager
• Is sensitive to know when areas are off limits for cleaning due to noise
• Does laundry as needed

• Performs other duties as required

None

• Must be able to pass a Post Offer Prehire Physical exam
• Must be able to lift up to 40lbs
• Must be able to push/pull up to 25lbs
• Must be able to bend and reach above head
• Requires repetitive tasks/motions, good eye-hand-foot coordination, and good manual dexterity
• Frequently requires bending, kneeling, crouching, and reaching
• Some exposure to gases, odors, fumes, cleaning chemicals, bodily waste, dust, and sharp utensils
• Occasional holiday and weekend work is required

• Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us…”
• Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
• Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
• Engages in Christian ministry
• Demonstrates behaviors aligned with FOF core values

• High school diploma or equivalent
• 1-3 years of experience in food service preparation
• Must achieve and maintain Serve Safe Certification and Chemical Training Certification

• Strong customer service and people skills
• Ability to read, write, and follow written and verbal instructions
• Flexible in adjusting priorities
• Ability to work independently with little immediate supervision
• Ability to work with various food preparation machines and equipment, sharp knives, and various chemicals

Pay Range: $16.00 to $22.00