R.O.- Multi-Site Assistant General Manager

Career Opportunities with Capital Vacations

A great place to work.

Opportunity for career advancement in a fast-paced, growth-oriented organization!

• Paid Time Off and Paid Holidays
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• Travel Perks to Resort Locations
• Company Perks Program

The Assistant General Manager –Multi-Site provides services essential to the mission of the organization and the day-to-day operations of the Resort.

• Assists in coordinating all Board related functions with General Manager
• Assists the General Manager with all operational projects
• Functions as the resort exchange company coordinator and is familiar with all rules governing the systems and the various programs available to owners
• Is responsible for after hour calls relating to resort issues as needed
• Supervises and coordinates all operations of the Resorts’ departments as applicable to the Resort (Front Office, Maintenance, Housekeeping, etc.)
• Supervises the assignment of rooms; pre-blocks and assigns all V.I.P. and special room requests daily
• Assists with the processing of payroll, completing time edits, approving PTO request and submission in the absence of the General Manager
• Coordinates with all department heads in all pertinent information to ensure a smooth-running operation
• Controls all guests’ vouchers and accuracy of the room or guests’ folios
• Aids guests with inquiries, requests, and complaints
• Requisition s supplies and equipment for the Front Office/Admin and maintains a monthly inventory of supplies
• Disciplines subordinates when necessary
• Assists in training new team members
• Codes and processes payables for review by management
• Researches all Accounting related questions, discrepancies, and processes information promptly
• Contacts and negotiates vendor agreements as directed by the General Manager
• Coordinates and assists General Manager with the implementation of all policies and procedures for staff
• Is responsible for documenting, verifying and processing money due to the owners through the owner rental program
• Performs multi-purpose tasking within the guidelines set forth by Capital Vacations
• Complies with all Capital Vacations policies and procedures
• Performs all other related duties and projects as assigned

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose.

• Associate’s degree in Hospitality Management, Bachelor’s degree preferred, or in place of a degree, 5+ years of relevant experience
• Minimum of five (5) years in the hospitality industry
• Knowledge and proficiency in Microsoft Office
• Knowledge and ability to use all basic office equipment
  
  Multitask-oriented, organized and able to set priorities
• Excellent interpersonal skills and ability to adjust and interact with all levels of personnel
• Excellent communication skills, both written and oral