R.O. -Hospitality Specialist – Night Audit – Grand Crowne

Opportunity for career advancement in a fast paced growth oriented organization Below are just some of the benefits youll receive

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical
• Dental with employer contribuition
• Voluntary Life Insurance
• Disability and Aflac Insurance
• Company paid life insurance and long term disability
• 401 k retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by The Hospitality Specialist Night Auditor is responsible for all EOD accounting functions and communications with the security team to ensure the safety of our guests What youre great at Responsibilities listed may not apply to all locations

Greets guests courteously and registers guests into the resort

Assists with the maintenance and control of room inventory and availability

Possesses knowledge of all resort services reservation and billing system resorts cash and credit card policies and procedures and reosrt products rates and special programs

Answers company telephone or switchboard promptly and in a professional manner

Ensures that all transactions for the day of the audit are accounted for and processed correctly in the property management and relevant computer systems

Ensures that all reports are printed and distributed to relevant departments head of department and corporate

Distributes guest administrative mail and packages

Possesses knowledge of the resort emergency procedures and how to implement them Completes check in packages and procedures for each guestowner

Completes check out procedures for guestowner

Works closely with all departments to ensure guest satisfaction

Assists guests with inquiries requests and complaints

Maintains a professional and neat working area Maintains a professional and neat appearance while on duty Performs all related duties as assigned

Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment

Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace

Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve

Heres what you have already achieved High School DiplomaGEDOne year experience working as Night Auditor is preferred

One year Hotel Front Desk experience