Assistant Marina Supervisor

Assistant Marina Supervisor

Location:

Stillwaters Resort - Branson, MO

Employment Type:

Full-time, seasonal-to-year-round (weekends/holidays required)

About Stillwaters Resort:
Stillwaters Resort is a premier lakeside destination in Branson offering boat rentals, slips, watersports, and hospitality-driven experiences. We pride ourselves on safety, exceptional guest service, and a well‑maintained marina environment.

Position Summary:

The Assistant Marina Supervisor supports the Marina Manager in daily operations, staff supervision, safety compliance, and guest service. This role combines hands‑on work with administrative tasks to ensure smooth, efficient marina operations and a welcoming experience for guests.

• Assist with daily marina operations: dock management, boat launches, slip assignments, fueling, and equipment maintenance.
• Supervise, train, and schedule marina staff, seasonal attendants, and rental teams.
• Maintain safety standards and enforce marina rules; conduct safety briefings and emergency response when needed.
• Oversee rental inventory (boats, personal watercraft), perform routine inspections, and coordinate repairs.
• Handle guest interactions, bookings, check‑ins/check‑outs, payments, and conflict resolution with professionalism.
• Maintain accurate logs, inventory records, and incident reports; assist with purchasing and vendor coordination.
• Support marketing and upsell efforts (lessons, tours, packages) and contribute ideas to improve guest experience.
• Fill in for Marina Manager as required.

• 2+ years’ marina, boating, or hospitality operations experience; supervisory experience preferred.
• Valid driver's license; boating certification required if applicable by age.
• Strong customer-service skills, clear communication, and leadership ability.
• Comfortable working outdoors in varied weather and performing physical tasks (lifting, staging equipment).
• Basic computer skills (POS, reservation systems, email, Microsoft Office).