Data Center and Facility Critical Systems Manager

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people‑inspired innovation, empowering financial institutions to deliver seamless, secure, and human‑centered experiences. We deliver cutting‑edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we'd love to meet you.

Are you ready to power the future of fintech? At Jack Henry, we are powering connections and changing the face of financial technology. We support more than 8,000 financial institutions nationwide, developing and delivering the core banking platforms and payment solutions that keep the American economy moving. We are currently undergoing an exciting digital and infrastructure transformation—and we need leaders who can match our momentum.

We are looking for a Data Center and Facilities Critical Systems Manager to lead our team of Critical Systems engineers.

This isn't a passive, "maintain the status quo" role. You will be the ultimate Subject Matter Expert (SME) and a people‑first leader, ensuring the flawless performance, uptime, and evolution of the critical systems (HVAC, Power, UPS, and Fire Protection) that support our core environments. If you thrive under pressure, love tackling highly complex technical puzzles, and know how to inspire a team through major organizational growth, your next chapter starts here.

The role centers on overseeing strategic planning, daily operations, and long‑term reliability of all data center and facility critical systems, ensuring power, cooling, building automation, and fire suppression infrastructure operate at peak performance. It includes leading and developing a team of data center facilities engineers, driving a culture of continuous improvement, professional growth, and operational excellence. The position manages capacity planning, resource allocation, preventative maintenance, and system upgrades, while staying current with industry trends and implementing innovations that strengthen operational efficiency and support corporate sustainability and ESG initiatives.

The manager directs and approves all critical system activities, coordinates project status and maintenance schedules, and works to eliminate delays. They ensure facility systems remain highly reliable during data center expansions and enforce all operational policies, procedures, and audit requirements. The role includes budget ownership, covering capital planning, operating expenses, forecasting, and financial accuracy, along with monitoring equipment usage, maintenance status, and repair needs.

Responsibilities extend to disaster recovery and business continuity, including plan development, execution, annual testing, and emergency response coordination. The manager also oversees vendor relationships, ensuring service levels, scopes of work, and pricing align with organizational expectations. Overall, the position ensures the safety, efficiency, compliance, and resilience of the data center and facility critical systems while aligning operations with broader organizational goals.

This position is onsite with hybrid flexibility based on work schedules. The position will be hired out of any of the following Jack Henry office locations:
Allen, TX / Branson, MO / Springfield, MO and/or Monett, MO.

The salary range for this position is $97,8000 -$155,000 based on experience and location. This posted salary range reflects the minimum and maximum base pay we reasonably expect to offer for this role at the time of posting. Actual compensation may vary above or below this range and is subject to change in the future. Individual pay is determined by a variety of factors, including but not limited to relevant education, qualifications, certifications, experience, skills, performance, work schedule, travel requirements, sales or revenue targets, and overall…