Food & Beverage Lead - Ballparks of America
Listed on 2026-03-01
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Restaurant/Food Service
Food & Beverage, Catering, Server/Wait Staff, Restaurant Manager -
Hospitality / Hotel / Catering
Food & Beverage, Catering, Server/Wait Staff
FOOD & BEVERAGE LEAD - Ballparks of America
BPA SFM, LLC
LOCATION:
Branson, MO
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO:
FOOD & BEVERAGE MANAGER
STATUS: FULL-TIME (NON-EXEMPT)
ABOUT THE COMPANY:Ballparks of America is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Gardendale, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Ballparks of America is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:The Food & Beverage Lead will effectively manage all aspects of a food & beverage area. This position is responsible for delivering an exceptional food, beverage, and service experience for all our guests.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:- Directly align with the venue's Mission Statement and Core Values
- Manage the daily production, preparation & presentation of all food for the facility's concessions and special events to ensure quality consistent product is produced that meets standards
- Assist in training, mentoring, and supervising all food & beverage team members
- Open, supervise, operate, and close concession's locations throughout the venue
- Monitor quality control constantly
- Assist F&B Manager in weekly and monthly inventory counting
- Effectively manage all cooler, freezer, and dry storage areas in assigned food & beverage area
- Ensure highest levels of food safety & sanitation are being maintained
- Communicate kitchen equipment repair needs in a timely manner
- Operationally manage Health and Safety practices to ensure inspection compliance that result in A scores
- Record information about inventory and health practices
- Effectively manage customer complaints and suggestions
- Effectively manage the food & beverage aspect of a food & beverage area during events
- Manage the efficient use of supplies during events
- Effectively train, develop, and hold hourly Team Members accountable
- Complete special projects and daily assignments as directed by F&B Manager
- Proven success of effective leadership in a high-volume concessions/food & beverage environment
- Experience and success in supervising staff in order to effectively execute a successful shift
- Experience and success in customer service and leadership
- Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
- Must be at least 21 years old
- 2+ years of food & beverage experience in a leadership role
- Food Safety Manager and Serv Safe Certifications are preferred
- Requires good communication skills, both verbal and written
- Must have strong leadership and mathematical skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to maintain focus in a high-volume, fast paced environment
- Must be able to work under pressure, be decisive, and work well in a group setting
- Ability to motivate employees and prioritize
- Must be able to work irregular shifts to include nights, weekends, holidays as needed
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push
- Will be required to operate a computer
- Facility has intermittent noise
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