Store Manager - Branson Outlets

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people to express themselves, and we are proud to be part of their stories and the most important moments in their lives.

The Store Manager will be the ultimate Pandora fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations, by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Managers, Sales Associates and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

• At least 3-5 years of experience as a Store Manager in a high‑performance selling environment.
• A demonstrated sense of care in your communication skills, written and verbal.
• The ability to charm and captivate an audience, connecting with people at all levels of the organization.
• Strong business acumen and analytical thinking that delivers positive results.
• A talent magnet, skilled in recruiting, retaining, and developing exceptional teams with succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• At least 18 years of age with proof of identity and eligibility to work.
• Willingness to embrace a flexible work schedule that includes nights, weekends, and holidays. Ability to stand for extended periods, lift 50+ pounds, and arrive on time.

• Robust compensation package including base and bonus.
• Comprehensive benefits:
  Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.
• Learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement, and more.
• PTO Package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

Salary: $58,500 - $73,000 commensurate with experience.