Store Manager - Branson Outlets

About the Role

As the Store Manager at Pandora, you will immerse yourself in our brand culture, leading a team of Assistant Store Managers, Sales Leads, and Sales Associates. You will focus on delivering exceptional customer experiences on the sales floor while driving sales and coaching your team.

• Empower a team of sales staff to become passionate brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with fans.
• Go beyond commercial targets and key performance indicators (KPIs) to set new records.
• Create unforgettable shopping moments that exceed expectations, with excellent product knowledge.
• Coach and inspire the sales team, providing real‑time feedback and accountability.
• Build loyal customers by authentically engaging and fostering lasting connections.
• Recruit top talent for Pandora, covering Assistant Store Managers, Sales Leads, and Sales Associates.
• Partner with the Divisional Sales Manager and Human Resources team to address performance issues and policy violations.
• Ensure timely implementation of visual merchandising directives, operational processes, and continuous talent development.
• Perform all other duties as assigned.

• 3-5 years of experience as a Store Manager in a high‑performance retail environment.
• Strong communication skills, both written and verbal, with a caring approach.
• Ability to charm and captivate audiences, connecting with people at all levels.
• Business acumen and analytical thinking to deliver measurable results.
• Skill in recruiting, retaining, and developing exceptional teams, with succession planning and internal mobility.
• Proficiency in general computer software (Microsoft Office 365) and retail POS systems.
• Minimum age 18 years and ability to provide proof of identity and eligibility to work.
• Willingness to work flexible hours, including nights, weekends, and holidays; ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Competitive compensation package: base salary $58,500‑$73,000 (commensurate with experience) plus bonus opportunities, 401(k) plan.

Health and well‑being benefits:
Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D, anniversary gift cards, and product discounts.

Learning and development programs: continuous feedback, Linked In Learning, tuition reimbursement, and more.

Paid time off:
Vacation, Personal, Sick, Birthday, Celebration days, and paid holidays.