Part-Time Keyholder- Tanger Outlets at Branson

Job Category
:
Retail/Outlet - Management

Requisition Number
: CREWL
004380

• Part-Time

Showing 1 location

Branson, MO 65616, USA

Title:

Part-Time Keyholder

Department:
Retail

Reports To:

Captain (Store Manager)/First Mates (Assistant Store Managers)

As the ultimate vineyard vines Brand Ambassador, The Part-Time Keyholder will support the Store Team to drive top-line sales through personal sales, crew development, and community partnerships. When on the Sales Floor, the Part-Time Keyholder will ensure the customer experience supports our brand promise that “Every Day Should Feel This Good.”

• Supports store to meet and exceed store financial goals and metrics.
• Measures and develops crew performance goals to increase profitability
• Actively looks for opportunities to drive additional sales and traffic
• Partners with Store Manager and Field Leadership to create acquisition and traffic driving events in the local community

• Responsible for Opening and Closing store process
• Executes the fundamentals of merchandise receiving and stockroom management
• Supports the Management team to train crew around Loss Prevention Focuses
• Helps maintain a clean and well-maintained store environment

• Regularly exemplifies our values of:
  Passion, Service, Integrity, Commitment, Teamwork, and Fun
• Acts as the Host of the Party -- ensuring that each customer has a welcoming, real, classic, encouraging, energetic and fun experience
• Develops and maintains relationships with top customers

Supports the customer experience through Hug Book Management including the following:

• Coaching team on usage
• Managing wish lists
• Monitoring % of Sales coming from Hug Book
• Leads the store in email capture and educating new crew members on best practices

Helps to maintain merchandising as it pertains to company standards, current compass and brand initiatives. This includes regular replenishment and reaction to sell-through

Contributes to weekly feedback

• Crew Development

Helps management team conduct daily huddles

Educates new crew members with the New Hire Orientation including the following:

• Whale Experience
• Fit Sessions
• Product Knowledge
• MPOS/technology tools

Partners with Management to train crew on weekly, season and in-stock product knowledge

Supports store team-building activities with management team along with the creation of contests

Supports management team in providing crew feedback through coaching in the moment

Regularly meets with Store Manager regarding development goals, and personal performance

Helps in recruiting and referring top talent for the store team

• Charismatic personality and a passion for the vineyard vines brand
• Has displayed a proven track record in driving sales
• Positive outlook
• Strong interpersonal communication and customer service skills
• Ability to perform effective selling techniques to achieve sales and clienteling
• Has exhibited leadership and mentorship skills
• Creative, adaptable, and entrepreneurial
• Team focused, confident and professional
• Accuracy and attention to detail
• Ability to plan, manage time, and make decisions in a fast paced environment
• Ability to effectively receive and communicate feedback

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.