Inside Sales Representative

• Location Branson, MO
• Department Sales

Job Description:

Inside Sales Representative

Link Electronics is a dynamic and growing organization committed to delivering exceptional broadcasting hardware to our clients. We are seeking a motivated and results driven Inside Sales Representative to join our sales team. This role is ideal for a proactive sales professional who excels in building relationships, driving revenue through direct and channel partners, and supporting both new business and customer retention efforts.

As an Inside Sales Representative, you will be responsible for identifying, engaging, and closing sales opportunities while nurturing existing customer relationships. You will serve as a key point of contact for prospects and clients, delivering value through consultative selling, product expertise, and outstanding service.

You will also work closely with the external (outside) sales team, providing critical support through quoting, following up on open projects, preparing documentation, and relaying technical information to help drive deals forward. In addition to core sales activities, you will play a vital role in CRM management, contract renewals, tradeshow coordination, and virtual product demonstrations.

• Sales & Revenue Generation
  • Proactively prospect, qualify, and close new business opportunities via phone, email, and virtual meetings.
  • Build and maintain a robust sales pipeline through lead generation, follow-ups, and relationship nurturing.
  • Conduct needs assessments and deliver virtual product demonstrations to potential clients.
  • Prepare accurate and timely quotes, proposals, and pricing for clients.
• Customer Retention & Account Management
  • Reach out to existing clients to renew service and warranty contracts.
  • Identify upsell and cross-sell opportunities within the current customer base.
  • Maintain high levels of customer satisfaction by providing responsive support and resolving inquiries promptly.
• CRM & Sales Operations
  • Maintain and update the CRM system with accurate customer data, interaction notes, pipeline status, and forecast information.
  • Aid in generating reports to analyze sales activity to support data-driven decision making.
• Collaboration & Marketing Support
  • Partner with the marketing team to plan, coordinate, and execute tradeshow activities (lead capture, follow-up, and post-event nurturing).
  • Support marketing initiatives by providing sales feedback and participating in campaign execution as needed.
• Virtual Engagement
  • Deliver professional and effective virtual presentations and demos using tools such as Microsoft Teams, Google Meet, and Zoom.
  • Host webinars or group sessions when appropriate to showcase solutions.

• Experience
  • 2+ years of proven inside sales or account management experience (preferred but not required).
  • Demonstrated success in meeting or exceeding sales targets and renewal quotas.
• Technical Skills
  • Hands-on experience using a CRM system (e.g., Salesforce, Zoho, or similar).
  • Strong proficiency with virtual meeting platforms including Microsoft Teams, Google Meet, and Zoom (including screen sharing, recording, and troubleshooting).
• Skills & Competencies
  • Excellent verbal and written communication skills with the ability to present confidently in virtual settings.
  • Strong organizational and time management abilities.
  • Self-motivated with a hunter mentality and a collaborative team player attitude.
  • Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint).
  • Ability to quickly learn and articulate technical product details.
• Education
  • Bachelor's degree in Business, Marketing, Communications, or a related field (preferred but not required).

• Competitive hourly pay.
• Professional development opportunities.
• Collaborative and supportive work environment.
• On-site work arrangement.

If you are a driven sales professional who thrives in a fast-paced environment and enjoys blending traditional inside sales with strategic account management and marketing collaboration, we would love to hear from you.