Technician, Field Operations

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will receive a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different
. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, we Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Entry level position that involves (but is not limited to) meter reading, changeout and maintenance; line locating, leak investigation and repair; operation and maintenance of hydrants, valves and sewer facilities; vehicle upkeep, grounds and facilities maintenance, and various sampling and record keeping duties.

• Demonstrate the ability and desire to:
  Perform all duties in a safe and timely manner while following company, federal, state and local rules, regulations, and policies; take initiative or seek assistance from others to resolve safety issues.
• Learn and understand the footprint of the distribution system while efficiently obtaining accurate meter reading results using multiple technologies, and maintain meter performance by changing meters, repairing meter reading equipment and meter settings. (As a new union member this essential function is the main work focus until progression in seniority occurs which is generally the result of changes with more senior union members, i.e. someone retires.)
• Maintain all company facilities, equipment, and tools while considering safety, customer service, cost, impact to fellow employees, and mission criticality.
• Become proficient at locating, operating and maintaining company assets such as distribution mains, customer services and settings, hydrants, valves, wells, wastewater collection mains and treatment plant equipment, all of which are done during normal working hours and occasionally at night, on weekends and holidays.
• At times, work alone, be dependable, conscientious, and thorough in all work; be able to read and write, and know or have the capability of learning various operating and maintenance procedures for pipe and appurtenances; know or have the capability to learn how to use a valve plat book and how to locate the various distribution facilities; have the proper regard for the use of time, materials, tools, and equipment;
  
  must be physically and mentally capable of performing the work required.

• High School Diploma or equivalent
• Obtain Class A CDL with air brake endorsement within 180 days of employment
• Water Treatment D or DS1 or the ability to obtain within first year of employment
• Mechanical, plumbing, construction, water and/or wastewater experience preferred but not required.

• Monday - Friday 7:30am - 4pm
• On-Call rotation (about every 6-7 weeks)

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.