Trolley Driver

Description

At HCW Hospitality, transportation is an essential part of the guest experience. As a Trolley Driver, you'll provide safe and reliable transportation for our guests, ensuring they arrive at their destinations on time and with a smile. Your friendly demeanor and driving expertise will help guests feel well cared for during their stay.

As a Trolley Driver, you'll transport guests safely and efficiently. In this role, you will:

• Provide timely shuttle service to guests, following scheduled routes.
• Maintain the cleanliness and condition of the shuttle vehicle.
• Ensure all safety protocols are followed during transport.
• Address guest inquiries and resolve issues with a focus on satisfaction.
• Take on additional duties as assigned by management to support the smooth operation of the Branson Landing.

We're looking for a safety-focused, guest-oriented driver. To excel in this role, you'll need:

• A valid driver's license and a clean driving record.
• Experience driving passenger vehicles or shuttles.
• Excellent communication and customer service skills.
• The ability to manage multiple tasks and work efficiently under pressure.
• Flexibility to work varied hours, including nights, weekends, and holidays.
• A positive attitude and a commitment to guest satisfaction.

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count.

with us at HCW Hospitality, where excellence isn't just expected-its celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with HCW Management standards, as required by scheduling which will vary according to the needs of the property.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working (per brand standards).
• Comply at all times with HCW Management standards and regulations to encourage safe and efficient operations.
• Greet guests' in a pleasant manner.
• Prove information, maps and directions as required.
• Maintain cleanliness of vehicle interior and exterior.
• Drive as per scheduled runs.
• Drive Guests to chose4n destinations.
• Other duties as required.