Administrative Assistant - Continuing Education

Department: Faculty of Human & Social Sciences

Job Type: Limited Term

Full-time/Part-time: Part Time (>910 hrs/year)

Campus: Brantford

Reports to: Senior Administrative Officer, Faculty of Human and Social Sciences

Employee Group: PAG

Final date to receive applications: March 10, 2026

Requisition : 10525

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world‑class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples.

This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict. Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy.

This job posting is for a current vacancy.

The Centre for Public Safety and Well-Being (CPSW) and the Faculty of Human and Social Sciences Centre for Professional Development are Centres within the Faculty of Human and Social Sciences. These Centres offer exciting learning opportunities through professional development programs for people working or aspiring to work in a wide range of industries, including government sectors, public safety, health, and wellness and well‑being.

As a key member of the CPSW/FHSSPD team, the Administrative Assistant takes a strong customer service approach to their work and has natural entrepreneurial attitude. The position requires solid demonstrated experience in administrative support, research skills, project management and marketing. An in‑depth understanding of program and curriculum development and academic processes would be ideal.

Under the leadership of the Manager, FHSS Continuing Education, the Administrative Assistant is responsible for the day‑to‑day organization of current CPSW programs and activities, playing a pivotal role in participant communication and enrolment, administration of our student information/registration system, marketing and program recruitment and social media communications.

The Administrative Assistant - CE will work with a high degree of independence, exercising judgment and discretion in the organization and performance of duties. The incumbent will have a combination of strong administrative and coordination skills, with accuracy and attention to detail. Experience in the Public Safety and/or Well‑Being fields and social media and marketing is an asset.

• Develop and manage processes to ensure that projects, and their communication, run smoothly and efficiently
• Corresponds with prospective participants, promoting program benefits, payment options, differentiators, etc. to meet target enrolments
• Coordinates participant enrolment and databases and liaises with Destiny One administrators to ensure registration and D2L courses are correct and ready for use
• Advises current participants on routine matters, problem solve issues and provides an exceptional participant experience
• Assists with the development of, and facilitates and co‑ordinates special events, workshops and activities

• Establishes and builds cooperative relationships with community partners, project partners, curriculum developers and internal partners such as eLearning, and FHSS
• Monitors, maintains…