Customer Service Clerk - Ontario Ministry

Become a key part of the Ontario Ministry of Children, Community and Social Services as an Administrative Support Clerk in Brantford. This temporary role requires strong clerical skills and customer service experience.

This position supports program delivery by providing clerical assistance and customer interactions. You'll manage mail distribution, maintain filing systems, and validate social assistance payments.

Experience with databases and effective communication skills are vital for success in this fast-paced environment.

Key Responsibilities:

• Provide clerical and administrative support to the team

• Greet visitors and respond to inquiries

• Sort and distribute incoming mail efficiently

• Maintain electronic and hard copy filing systems

• Validate and determine social assistance payment releases

Requirements:

• Knowledge of administrative office procedures

• Familiarity with financial processes and software like Word and Excel

• Strong customer service skills and sensitivity to client needs

• Ability to work in a team-oriented environment

• Excellent verbal and written communication skills

Leverage your administrative and customer service expertise to enhance the delivery of social services in Brantford.
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