Client Service Representative

Position: Client Service Representative at CIBC
Embrace a rewarding role as a Client Service Representative at CIBC in Brantford-St. Paul & King George. Engage with clients to support their banking needs while ensuring a great customer experience.

As part of the Personal and Business Banking Team at CIBC, you'll be on-site full-time, working in a bustling Banking Center. Your primary duties will include assisting clients with financial services, answering queries, and facilitating transactions. You must also be adaptable, providing support across multiple banking centers.

Key Responsibilities:

• Assist clients with managing their accounts and financial products

• Engage actively with clients to improve their overall banking experience

• Leverage technology to educate clients on mobile banking tools

• Problem solve to resolve client issues efficiently

• Connect clients with appropriate CIBC teams to meet their needs

Requirements:

• Strong client service and customer engagement skills

• Flexibility to work varied banking hours, including weekends

• Ability to work on-site full-time

• Problem-solving mindset to assist clients effectively

• Passion for continuous learning and relationship-building

Bring your commitment to client service and expertise in financial solutions to thrive at CIBC.
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