Account Manager
Job in
Brantford, Ontario, Canada
Listing for:
Dexterra Group
Full Time
position
Listed on 2026-02-22
Job specializations:
-
Management
Operations Manager, Client Relationship Manager
Job Description & How to Apply Below
Job Description
WHAT’S THE JOB?
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.
As an Account Manager (Facility Management/Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff. In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.
Position
Hours:
Tuesday to Saturday 11:00am to 7:30pm (Subject to Change to meet client requirements)
Your work will include:
Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the Tenacity Client for Life methodologyEnsures a visible Account-level presence to foster and maintain effective working relationship with all ClientsAligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are met.Acts as a talent scout using networks to help identify, recruit and vet proposed Dexterra PeopleEnsures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and processWHAT’S IN IT FOR YOU?
Be part of an industry that's more important than ever!Career advancement opportunities.Whereas other companies are downsizing, we are growing!Be #1 on day 1 by joining an industry leader.Qualifications
WHO ARE WE LOOKING FOR?
Minimum of 5 years of operational experience in Integrated Facilities ManagementAwareness of technical elements needed to deliver services supportAttracts, develops and retains employees, providing a safe, supportive work environment, supporting people strategiesA clear criminal record check is required for this role.
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