Warranty Technician

Become a key part of Empire Homes as a Warranty Technician based in Brantford, Ontario. Deliver exceptional service to homeowners through in-home repairs and consultations.

Empire Homes is searching for a Warranty Technician with 2-3 years of experience in homebuilding or skilled trades. This role emphasizes outstanding customer experience during post-closing home repairs. You will work under construction performance guidelines, ensuring high-quality service and professionalism with homeowners.

Key Responsibilities:

• Execute repairs as per construction performance guidelines

• Communicate progress and trade needs with supervisors

• Perform on-call duties for emergency repairs after hours

• Prepare for upcoming work orders with material retrieval

• Maintain community and job site cleanliness

Requirements:

• High School Diploma required

• 2-3 years of homebuilding or skilled trade experience

• Strong customer service skills necessary

• Ability to work efficiently in diverse settings

• Willingness to suggest improvements in processes

Support homeowners by providing expert warranty services at Empire Homes in Brantford.