Quality Manager

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Full Time Brattleboro, VT, US

3 days ago Requisition

As the key leader of the Prince Industries Quality Team, this “Hands-On” manager will report to the General Manager and play a key role in the support of customers as well as production facility. As the Quality Manager you will have excellent leadership (Lead, manage & keep people accountable) and decision-making skills. You are responsible for the quality management system (ISO 9001:2015, AS9100) compliance.

You will manage all company-wide, quality policies, procedures, processes, programs, and practices, to assure the company of continuous conformance with appropriate standards and regulations, understand and manage document control, quality auditing, and continuous improvement efforts.

• Dedication to and action on Prince Industries Core Values.
• Ensuring all safety procedures are followed.
• Promoting quality achievement and performance improvement across the organization.
• Acting as a key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
• Providing frequent quality reports on the state of the Quality (internal/external).
• Act as the voice of the customer within the organization with regards to quality concern and product performance.
• Build strong relationships with key customers and ensure timely resolution of customer complaints and quality issues.
• Maintaining a constant awareness of the business context and company profitability.
• Ensuring compliance with national and international standards.
• Bringing together staff of different disciplines and driving the group to formulate and agree on comprehensive quality procedures.
• Supervising technical staff in carrying out all necessary inspection activities, document creation, quality engineering, metrological process design and calibration.
• Ensuring procedures are properly understood, carried out and evaluated.
• Writing technical and management system reports as required.
• Supports the internal auditing system and procedures.
• Pinpointing relevant quality-related training needs.
• Working closely with purchasing staff to establish supplier quality performance criteria and monitor and report supplier performance.
• Assessing suppliers’ product specifications and quality plans.
• Being a liaison to other managers and staff, particularly in areas such as design, production and purchasing, tying in and providing clarity within the quality system.
• Utilize business system tools and analytics to ensure adequate resources are in place to meet growth/capacity requirements.

• Excellent verbal and written communication skills.
• Solid Knowledge of GD&T.
• CMM programming/operating experience.
• Working knowledge of machine shop metrology
• Must be excellent at reading drawings/blueprints.
• Experience in all required quality engineering phases.
• Must have experience leading teams in PPAP, APQP and FMEA.
• Epicor knowledge.
• 6 Sigma green belt or black belt a plus.
• AS9100, NADCAP knowledge and understanding.

• 4-year BS in Mechanical Engineering or related degree with relevant experience.
• 5-10 years’ experience in a quality function/role.
• 3+ years’ experience managing a quality organization.
• Experience with a manufacturing organization, specifically precision metal machining.
• Experience implementing/maintaining AS9100, NADCAP quality system or equivalent.
• Experience in a related manufacturing work environment.
• Experience leading a staff of 6 or more.

• Ability to stand, walk, and use hands for extended periods.
• Exposure to moving mechanical parts, airborne particles, and moderate noise levels.
• Must be able to communicate clearly and accurately in noisy environments.
• Must be able to read, write, and speak English.

• Blue Cross Blue Shield Medical insurance (PPO and HDHP with HSA) w/ Prescription Coverage
• Vision PPO Insurance
• Short-Term & Long-Term Disability Insurance
• Company…