Workers Compensation Claims Assistant | Brea, CA; Onsite

Workers Compensation Claims Assistant | Brea, CA (Onsite)

Job Description:

Provide support to the claims staff and perform various office tasks depending on client program.

• Sets up and enters new claims into the claims management system.
• Inputs and reviews notes/diaries in the claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.

• Performs other duties as assigned.
• Supports the organization’s quality program(s).

Education & Licensing
:
High school diploma or GED required.

Experience
:
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge
:

• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.

** Mental**:
Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

** Physical**:
Computer keyboarding, travel as required.

** Auditory/Visual**:
Hearing, vision and talking.

Note:

Credit security clearance, confirmed via a background credit check, is required for this position.

• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental, vision, 401(k) on day one.

Compensation: $19.00-$21.00/hour (starting pay range in the jurisdiction noted). A comprehensive benefits package is offered, including medical, dental, vision, 401(k) and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.