Sr Manager, SCM Operations Excellence

Position Summary

The SCM Operations Excellence Sr. Manager is a strategic and execution‑focused leader responsible for driving end‑to‑end supply chain operational excellence across Samyang America’s U.S. business. This role leads the design, standardization, and continuous improvement of SCM processes — spanning demand planning, inventory management, warehousing, logistics, and order fulfillment — with a sharp focus on cost efficiency, service level performance, and scalable operations.

The position serves as the internal champion for Lean/Six Sigma methodologies and data‑driven decision‑making, building a culture of continuous improvement across the supply chain organization. The ideal candidate combines deep SCM expertise with hands‑on process improvement leadership, strong analytical capabilities, and the ability to influence cross‑functional stakeholders including Sales, Finance, Marketing, and external 3PL partners in a fast‑paced, high‑growth environment.

• Define project scope, objectives, and success criteria for SCM improvement initiatives: develop detailed project charters, work breakdown structures (WBS), and milestone plans in alignment with business priorities; secure stakeholder sign‑off and maintain clear accountability across project phases from initiation through close‑out.
• Manage a concurrent portfolio of SCM projects spanning process improvement, systems implementation, 3PL transitions, and network optimization: maintain project roadmaps, track deliverables against timelines and budgets, proactively surface risks and issues, and report portfolio status to senior leadership on a regular cadence.
• Lead cross‑functional project teams across Sales, Finance, Marketing, Operations, and IT: define roles and responsibilities, facilitate structured project meetings and working sessions, resolve blockers, and hold team members accountable to commitments without direct authority.
• Establish and manage project governance structures: define decision‑making frameworks, escalation paths, and RACI matrices for each initiative; conduct stage‑gate reviews to validate that projects remain on track against scope, schedule, cost, and quality targets before proceeding to the next phase.
• Drive project risk identification and mitigation planning: maintain a living risk register for each active initiative, assess probability and impact, develop mitigation and contingency actions, and proactively communicate risk exposure to project sponsors and senior stakeholders.
• Own change management and stakeholder communication for each project: develop communication plans tailored to different audience levels (executive, functional, operational); manage organizational readiness, resistance, and adoption; and ensure that project outcomes are embedded into day‑to‑day operations through documented SOPs and training.
• Track and report project value realization: define measurable success metrics (cost savings, OTIF improvement, cycle time reduction, inventory efficiency) at project kick‑off; conduct post‑implementation reviews to validate actual vs. projected benefits; and build a lessons‑learned repository to continuously improve project execution standards across the SCM function.

• Bachelor’s degree or higher in Supply Chain Management, Industrial Engineering, Operations Management, Business Administration, or related field; MBA or Master’s degree preferred.
• Minimum 10‑12 years of progressive experience in supply chain operations or operational excellence, with at least 5 years in a manager leadership role overseeing cross‑functional improvement programs.
• Demonstrated expertise in Lean and/or Six Sigma methodologies (DMAIC, Value Stream Mapping, Kaizen, 5S);
  Lean Six Sigma Green Belt or Black Belt certification strongly preferred.
• Proven track record of designing and owning SCM KPI frameworks (OTIF, fill rate, inventory turns, freight cost per unit) and translating data insights into executive‑level reporting; proficiency in SAP S/4
  
  HANA, WMS, TMS, and BI tools (Power BI, Tableau, or equivalent).
• Strong change management and stakeholder influence skills; proven ability to drive…