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Membership Concierge - CDPT
Job in
Brea, Orange County, California, 92821, USA
Listed on 2026-06-10
Listing for:
Lifetime Fitness
Full Time
position Listed on 2026-06-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Lifetime Fitness - - Responsibilities:
Facilitate the check-in process for members and guests entering the club to ensure a welcoming and efficient start to their visit;
Monitor, handle, and delegate incoming phone calls from members and guests to provide prompt and effective responses;
Proactively build relationships with members and guests, creating over-the-top service experiences that foster loyalty and increase retention;
Assist members with account maintenance, processing needs, changes, and transactions including program, service, and product payments, ensuring smooth and accurate processing;
Connect new members to Personal Training services by highlighting the benefits and facilitating their enrollment, supporting their fitness goals and driving Personal Training sales
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