Collection Account Representative - Full Time

Collection Account Representative - Full Time

Join a growing, stable company established more than 40 years ago. CMRE is a recognized leader in healthcare, serving clients by resolving unpaid balances without jeopardizing patient relationships. Our company has more than 300 valued team members.

Work in a positive environment and be challenged. Management is here to teach you needed skills and knowledge to be successful.

Have the freedom to work a full-time (40 hours) or part-time schedule (20-29 hours). Our operating hours are Monday through Friday only from 8:00 AM to 5:30 PM. No late nights or weekends!

Benefits package for full-time employees includes paid vacation as well as elective medical, vision, dental, life and 401(k) after required employment periods.

We are centrally located in Brea with close access from the 55, 57 & 91 freeways.

• Primarily making outbound calls and receiving inbound calls from patients and/or responsible parties
• Troubleshoot situations and overcome objections to payment utilizing customer service and negotiation skills. This includes addressing questions and concerns about balances owed to our clients.
• Follow company policies and all applicable laws regarding collections and healthcare.

• Excellent communication and people skills. Bilingual Spanish/English is a plus.
• Intelligent team members who can think quickly, multitask, and problem‑solve.
• Team players who are willing to work hard and want to achieve success.
• Ideal background:
  
  student pursuing a post‑high school degree/certification or experience in healthcare, customer service, call centers or sales.
• Strong typing and software skills are required. Preference for candidates with Collect One experience.

CMRE is an EEO/AA/Diversity/Protected Veteran Employer. All your information will be kept confidential according to EEO guidelines.

Required

Education:

high school or equivalent.