Wholesale Mortgage Operations Director

Wholesale Mortgage Operations Director

Brea, CA, US

Experience: Director

Salary: $175,000 - $250,000 per year

• Team Leadership: Hire, train, mentor, and manage processors, underwriters, and closers to ensure strong team performance.
• Pipeline Management: Oversee the loan pipeline to ensure timely processing and closing in accordance with established service level agreements (SLAs).
• Operational Excellence: Evaluate and improve workflows to enhance efficiency, accuracy, and turnaround times from submission through post-closing.
• Broker Relations: Partner with sales teams to deliver exceptional service and support to third-party broker partners.
• Compliance & Risk: Ensure all loans meet company policies, investor guidelines, and regulatory requirements (TRID, HMDA, RESPA, TILA, Fair Lending).
• Quality Control: Address findings from quality control and underwriting reviews and implement corrective actions.

• 7+ years of mortgage industry experience.
• 5+ years of leadership experience managing operations teams.
• Wholesale mortgage experience is required.
• Strong understanding of the full loan lifecycle (processing, underwriting, closing).
• Knowledge of mortgage regulations (TRID, RESPA, TILA, HMDA, Fair Lending).
• Experience with a Loan Origination System (LOS) such as Encompass or similar.
• Proven ability to manage pipelines, meet deadlines, and drive team performance.
• Strong leadership, communication, and organizational skills.
• Ability to work onsite in Brea, CA.

We are a National Wholesale growing Mortgage lender in Southern California dedicated to providing high-quality lending solutions while maintaining strong operational efficiency and compliance standards.

• Paid Time Off (PTO)
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid company holidays
• Team lunches and company-sponsored meals