Officer, Merchant Services Enablement Manager

• Showing 1 location Brea, CA 92821, USA
• On-site
• Salary Range : $75,000 USD to $112,500 USD
• Professionals
• Full-Time

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities.

The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, Smart Street. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best.

Together we win!

The Officer, Merchant Services Enablement Manager supports the execution and administration of the Bank’s Merchant Services enablement activities across assigned markets or business lines. The position works with bankers, Treasury Management, the Merchant Services vendor, and internal partners to coordinate training, referral activity, sales communications, reporting, and follow-up. This position helps increase awareness of Merchant Services capabilities and supports bankers in connecting clients and prospects with the appropriate Merchant Services resources.

The Officer also assists vendor representatives in understanding the Bank’s products, client segments, relationship-management practices, and internal processes. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

• Independently manage assigned enablement initiatives, resolve routine and moderately complex issues, and make recommendations for process improvements, vendor coordination, and enablement activities.
• Exercise discretion in prioritizing Merchant Services enablement activities, evaluating business needs, and determining appropriate resources and actions to support assigned business objectives.
• Support Merchant Services awareness and adoption by coordinating communications, training sessions, presentations, workshops, sales tools, and program resources for bankers and internal partners.
• Assist bankers and vendor representatives with introductions, follow-up activities, portfolio reviews, market visits, sales campaigns, and prospecting initiatives.
• Support the identification of Merchant Services opportunities within existing client portfolios and new-business activities and connect bankers with the appropriate vendor and internal resources.
• Track referrals and opportunities through merchant contact, proposal,…