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ITSM Analyst: Service Delivery & CAB Lead
Job in
Brea, Orange County, California, 92631, USA
Listed on 2026-08-29
Listing for:
University of California, San Francisco
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant
Job Description & How to Apply Below
University of California, San Francisco (UCSF) seeks an ITSM Analyst to design, implement, and optimize IT service management processes and systems. The role includes incident reviews, problem evaluation, knowledge article creation, CMDB management, and CAB facilitation.
You will also support service requests and service catalog coordination to improve efficiency and user experience. In this role, you will help ensure IT services meet policies and standards, contribute to cost reduction, and
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