Nobel Biocare Director, Training & Education, NA

Job Description

The Director of Training and Education is a key strategic role within the Nobel Biocare management group. The Director of Training & Education is responsible for the development and implementation of educational and training strategies and tactics that coincide with company direction. Nobel Biocare is a leading educational organization where programs are developed and executed at a level that represents the companies market leadership.

Education is a key driver in generating uptake among technologies, products and procedures that Nobel Biocare offers and requires exceptional planning and execution to be successful. The role requires cross-functional alignment with Marketing, Sales, among other departments as well as Regional Steering Committee for the global T&E organization in Zurich, Switzerland.

Work/responsibilities regularly span multiple job families within this job group. Develops and executes comprehensive marketing, business development, brand and external communication strategies, tactical plans and programs to optimize market share and profitability. Identifies, develops and maintains customer and partner relationships and meet service requirements. Partners cross-functionally (e.g., with sales). Leads market research to assess current and future market conditions, competitive product, service and pricing practices and changing customer/prospect dynamics in order to influence new product/service development.

Includes Marketing Operations. Plans, develops and manages marketing events (e.g., trade shows, conventions, sales meetings) for internal and/or external clients.

• Manages the Training & Education department
• Oversees all aspects of the training center including the surgical suite, sterilization and treatment rooms and laboratory training rooms
• Manage key customer relationships and external support staff including Advisory Council and Speakers
• Manage Speaker contracts with Legal team
• Lead Key Expert & Future Leader engagement initiatives and programs
• Build additional structure and standard work around speaker management and speaker development
• Build key expert speakers around upcoming innovations and deploy strategically in T&E programs, events and in the regions
• Work collectively with the Manager of T&E to incorporate systems for enhanced efficiency with increasing number of programs to support
• Identify upcoming talented speakers and bring them into the Nobel Biocare network
• Manage relationship with Seattle Study Club including adding new Clubs per our agreement
• Develop and manage departmental budgets
• Strategically align departmental activities with marketing plans
• Evaluate rapidly changing trends in North America in Dental Education
• Ensure training and education programs are perceived as value added by customers and strive for continuous improvement of evaluation scores
• Transform North American go to market innovation approach into education
• Develop alternative platforms for learning - Video, webinars, Online, etc.
• Maintain certification with ADA and AGD for CEU's
• Set targets and measure KPIs
• Work cross functionally with departments locally and globally

• Bachelor's degree and 5 years experience managing and overseeing speaking/training events required
• 5-8 years’ experience in a dental clinical customer facing role
• 5-8 years of excellent leadership and management skills with the ability to lead, coach, develop and inspire others while ensuring that the goals and objectives of the business are met
• Possess strong interpersonal, writing and organizational skills.
• Experience managing high-profile relationships
• Negotiation skills
• Ability to manage time and work load
• Ability to problem solve and multi-task in a fast-paced environment
• Ability to work evenings and weekends is a fundamental requirement
• Proficiency with Microsoft Office suite programs (i.e. Word, Excel and PowerPoint)
• Ability to Travel up to 35% and work evenings and weekends
• 10+ years in related field or satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform critical success factors as noted below.
• DDS with clinical…