Director, Global Delivery – Record-to-Report; R2R

#LI-BS1 IND
123

Job Description:

Position Summary:

The R2R Global Delivery Director is responsible for leading the operational execution of the Record-to-Report (R2R) process across assigned delivery hubs. This role ensures stable, accurate, compliant, and efficient execution of end-to-end R2R activities, including period-end close, general accounting, reconciliations, and financial reporting activities. The Director partners closely with the R2R Global Process Owner (GPO), Controllership, FP&A, IT, and regional teams to standardize operations, drive continuous improvement, and deliver strong KPI performance.

This position reports to the Sr. Director, Finance GPO & Delivery and will be based in Brea, CA (US) or Prague (Czech Republic). In California, Must reside within a commutable distance to both Brea, CA and Irvine, CA, as the office location will be relocated from Brea to Irvine in approximately Q1 2028. This is not a hybrid or remote opportunity and requires onsite presence 4 days per week.

• Global Process Delivery Leadership
• Lead the global delivery teams for Record-to‑Report (R2R) ensuring adherence to global process standards, SLAs, and KPIs
• Implement delivery standards, SLAs, KPIs, and service management frameworks used to measure value, process excellence, compliance, and cost efficiency
• Ensure delivery teams meet operational benchmarks aligned with GPO-defined standards
• Coordinate activities across global delivery hubs in Brea, Czech Republic, and other locations, as aligned with the global delivery model
• Operational Excellence & Continuous Improvement
• Ensure consistent compliance with R2R policies, SOX requirements, US GAAP, and corporate accounting controls
• Maintain strong control mechanisms across R2R operations, including account reconciliations, closing calendars, and ERP-related controls
• Drive global simplification, digitalization, automation, and standardization across the R2R process
• Lead root cause analyses for operational issues demonstrated in recurring sustainment meetings
• Maintain standardized trackers, issue logs, and action plans used in sustainment forums
• Partner with GPOs to translate process design improvements into operational execution
• Cross Functional Alignment & Governance
• Govern the alignment between GPO standards and finance delivery teams
• Ensure controls and compliance mechanisms (US GAAP, SOX, corporate accounting policies) are consistently applied in all delivery hubs
• Partner with FP&A, Tax, Controllership, Treasury, and Other Global Delivery teams to ensure high quality service execution and consistent upstream/downstream alignment
• Collaborate with IT on system stability, integrations, issue triage, and delivery critical ERP workflows
• Performance Management & Team Leadership
• Lead and develop high performing R2R global delivery teams, leveraging coaching, capability building, and structured succession planning
• Establish and maintain operational cadence including performance dashboards, productivity reviews, and SLA adherence
• Build and maintain a culture of ownership, accountability, collaboration, and continuous improvement

• Experience &
  
  Qualifications:
  
  Education Bachelor’s degree in Accounting, Finance, or related discipline required MBA, CPA, CMA, or Six Sigma/Lean certification preferred
• Experience 15+ years of progressive experience in Finance operations, shared services, controllership, or global process roles
• Experience in multinational corporate environments required, including prior experience in a GPO model
• Demonstrated track record of driving finance transformation, process redesign, and system optimization
• Strong understanding of US GAAP, internal controls, and SOX requirements
• Skills & Competencies Demonstrated ability to lead teams and manage global or regional stakeholders Deep knowledge of global ERP systems (SAP, Oracle, etc.); experience with Black Line or similar tools preferred Strong analytical problem-solving, decision-making, and data driven thinking Exceptional communication skills, with the ability to influence and collaborate across cultures and time zones Proven capability in leading change and managing cross functional initiatives High level of integrity, accountability, and business partnership
• Key Leadership Attributes:
  Strategic mindset with ability to translate vision into actionable roadmaps Strong interpersonal skills and ability to engage effectively with stakeholders at all levels Results oriented, disciplined, and able to operate in a…