Advice Representative - Nurse Advice Call Center

Description

Under the direction of the Supervisor, Nurse Advice Line, the Nurse Advice Line Representative is responsible for the management of incoming Nurse Advice calls. Provides clerical functions which support the Nurse Advice Line staff and management. Refers callers to community resources, health classes, and/or physician referrals when necessary.

Providence caregivers are valued and invaluable. Join our team at Providence Medical Foundation and thrive in a culture of patient-focused, whole‑person care built on understanding, commitment, and mutual respect.

• Basic MS Word, Windows, Excel experience.

• Associate’s Degree or equivalent education/experience.
• 2 years of experience in a health care environment.
• Experience with multiple line telecommunication system.

St Jude Heritage Medical Group – 955 W Imperial Hwy, Brea, CA.

The base pay range is $24.00 to $29.57 per hour. Additional compensation may include shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

We offer a comprehensive benefits package including a retirement 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health issues, voluntary benefits, and well‑being resources. Learn more s/benefits.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.