Intimissimi Seasonal Sales Lead PT at Brea Mall, CA - IDVlocation

Job Details

Location:

BREA, CA 92821

Position Type:
Part Time

Salary Range: $18.00 - $28.00 Hourly

Job Category:
Retail

The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion, always representing the Oniverse Key values:
Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation.

• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
• Demonstrate strong verbal and written communication.
• Be responsible for capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact.
• Client book management, including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions.
• Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager.
• Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity.
• Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment.
• Support managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns.
• Partner with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs.
• Support managers in maintaining the visual and housekeeping standards of the store.
• Able to successfully operate our POS system, conduct email, opening and closing procedures.
• Store cleanliness: maintain cleanliness and organization of the sales floor, fitting rooms, cash desk area, and backroom areas, e.g., bathroom and stockroom.
• Dust and clean shelves, furniture, fixtures and decor.
• Clean doors, window glass, mirrors (exterior and interior).
• Pick up and empty trash cans and garbage, taking it to the dumpster as needed.
• Sweep and mop hard floors.
• Wipe and sanitize sinks, countertops, shared common areas and equipment.

• Report directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals.
• Provide training to new teammates, including cross‑department functions.
• May support new store openings across the US and participate in nationwide contests.

• Hands‑on experience training in different store functions:
  Guest Experience, Basic Store Operations, Business Acumen, Visual Merchandising, Stock Management, and more.
• Opportunity to support new store openings and participate in nationwide contests.

• Eligibility to work in the US for any Employer
  .
• High School graduate or equivalent.
• Compensation based upon years of experience in customer service and sales.
• 3 to 4 years of contemporary fashion retail industry experience is highly preferred.
• High level standards of customer service and advanced knowledge of selling techniques.
• Strong verbal and written communication skills.
• Commitment, being self‑motivated and goal oriented.
• Problem solving.
• Ability to work a flexible schedule, including nights, holidays and weekends.
• People person, building connections with guests for the best shopping experience.
• Able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items such as mannequins, clothing, totes, torsos, etc.

• Base salary plus monthly bonus based upon budget achievement, store volume and location.
• Paid time off.
• Paid sick time.
• 401(K) matching.
• Sign on bonus.
• Referral bonus.
• Employee discount.
• Free uniform.