Licensed Optician-Brea, CA-

About Lens Crafters

Lens Crafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight, quality care, and continuous innovation. As part of Essilor Luxottica, a global leader in vision care, we drive transformation in the eyewear industry.

Requisition : 928676
Store #: 000083 Lens Crafters
Position: Full‑Time

• Welcome all customers and set expectations
• Custom fit glasses and precisely place prescription in lenses
• Act as a leader in optical acumen
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assist team with complex product needs & prescriptions
• Accurately and thoroughly use technology despite time pressure & customer volume, maintain exceptional product knowledge, use appropriate tools
• Proactive, explore root cause of issues, forward thinking, ensure customer satisfaction & expectations exceeded, solution‑driven
• Ability to multi‑task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help keep store clean, attractive & organized
• Inform management of safety opportunities and demonstrate safe work practices
• Resourceful, self‑motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedures, including discounts, promotions & inventory management

• High school graduate or equivalent
• State licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Sales skills – ability to use and carry an iPad/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

• Previous customer service & retail experience

25.02 – 39.02

Competitive bonus and/or commission plan, health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.