Agent, Inbound Sales - Pet

Job Conditions

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Come join the Nation! Nationwide's Pet Insurance, which markets and sells pet health insurance, is hiring. We are seeking sales professionals who want an unlimited commission structure with a base salary. All our leads are incoming, driven by our marketing efforts, referrals and by veterinarians.

As the leader in the pet health insurance industry, we are an organization founded by veterinarians and operated by passionate pet lovers. Here, you will work alongside the best talent, chart your own career course, and contribute to company growth in a fun, fast‑paced team environment.

In these full‑time roles at our modern call center, you will receive phone calls (leads) with the intent of promoting and selling Pet Insurance, endorsements, renewals and services to potential and existing policy holders. You will also be expected to follow up on leads and applicants to complete their pet’s policies. You may also provide a basic level of Customer support.

During training, you will work FULL‑TIME. Training hours are usually from 9:00 am PST – 6:00 pm PST;
Monday – Friday. Schedules will be assigned based on business needs and commence upon completion of full‑time training. The call center is operational Monday through Friday, 5:00 am – 7:00 pm (PST) and Saturdays 7:00 am – 3:30 pm (PST). The right candidate must be flexible to work any of these shifts. Shifts are awarded by business need and by performance.

• Property & Casualty license preferred and will be required to be licensed in all 50 states:
  All onboarding expenses for licensure will be covered by Nationwide.
• Sales agents will be required to maintain licensure through completion of required Continuing Education credit as a condition of employment.
• Requires 2 years of sales experience; preferably in a call center environment, a professional, team‑player attitude, strong computer skills.

Must be knowledgeable and experienced in standard sales process of prospecting, appointment setting, needs analysis, objection handling, presentation skills, negotiations, closing skills, account maintenance and follow‑up.

Do you have what it takes to exceed sales targets – earn money in an uncapped commission structure – by joining the number one pet insurance sales team? Are you a persistent sales person who can adapt their sales conversations to various types of calls from across the country to grow Nationwide’s dominant market share in the pet insurance industry? If this sounds like a job you could love, we want to know more about you!

As an Inbound Sales Agent, you’ll promote and sell pet insurance, endorsements, renewals and services to potential and existing customers. You’ll also provide basic customer service, referring more complex issues to others on the team. Our call center is busy, so you’ll be working in a fast‑paced environment, consulting with customers to offer the best coverage to protect their pets.

• Receives and makes calls from/to prospects, qualifies new potential policyholders and explains policies and endorsements offered, recommends type of coverage based on analysis of prospect’s circumstances and needs.
• Handles inbound renewal calls and/or initiates outgoing calls, following up on existing or prior policyholders, and performs standard and recommended sales techniques and processes to retain, upgrade, sell or consult with prospects and customers.
• Calculates and quotes premium rates for recommended policies, endorsements and renewals.
• Performs initial underwriting review of pet eligibility.
• Follows and abides by all insurance laws and…