Health Insurance Agent - Bilingual Spanish

Health Insurance Agent - (Bilingual Spanish)

Brea, CA | In-Office

At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking an Insurance Agent who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.

• Partner with clients to deliver employee benefits programs that meet individual and organizational needs
• Provide education and guidance on health, dental, vision and supplemental insurance options
• Respond to client and employee inquiries with clear accurate information across phone, online and in person channels
• Explain key insurance concepts including deductibles, co-pays, out-of-pocket maximums and subsidy eligibility

• Administer benefits enrollment processes including new enrollments, updates and record maintenance
• Maintain accurate client documentation in CRM systems and enrollment platforms
• Ensure compliance with applicable regulations and internal processes
• Collaborate with carriers, internal teams and third party systems to ensure accuracy and efficiency Growth & Retention
  • Support new business initiatives by engaging prospective and existing clients
  • Identify opportunities to improve client experience and strengthen long term relationships
  • Contribute to team performance by sharing knowledge, best practices and supporting service improvements
  Qualifications Required
  • Bilingual in Spanish and English both written and verbal
  • One plus years of experience in sales, customer service or a related field
  • Understanding of health insurance plans and enrollment processes
  • Strong client service orientation and ability to manage multiple interactions
  • Excellent communication and interpersonal skills
  Preferred
  • High school diploma or equivalent with additional coursework a plus
  • Experience using CRM systems and platforms such as Covered California
  • Comfort using Google Workspace and digital systems
  Core Competencies
  • Attention to detail and organizational skills
  • Strong communication and client engagement
  • Problem solving and ability to explain complex information clearly
  • Ability to work in a fast paced environment and manage competing priorities
  • Collaborative mindset and team oriented approach
  Additional Information

  Compensation: Hourly range: $20 - $24 per hour + commission

  Benefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

  Work Model: This role is based in our Brea, CA office location

  Licensure & Certifications
  • Active Life & Health license is a plus (training offered)
  • Ability to obtain required licensure within 2 months of hire
  • Ongoing continuing education to maintain active status

  We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

  Location Type:
  In-Office