Manager - Asset Protection - Brea Union Plaza Rack

Job Description

The Manager of Asset Protection (AP) is responsible for supervising the AP teams in the store they support. Responsibilities include recruiting, development, performance oversight, and budgeting. The manager executes the company shrinkage reduction strategy within their store/building, ensuring the safety and security of employees, preventing theft, enhancing profitability, aligning with company values and business strategy, and partnering with cross‑functional store leaders to support the retail asset protection business.

• Lead by example and execute the organizational strategy set by the AP Division.
• Develop strong relationships within the store, including with Store Manager, Service Experience, Inventory Accuracy, and Human Resources, positioning as the leader on shrink‑impacting subjects.
• Act as owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents.
• Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly.
• Drive results by leveraging data to identify trends and mitigate internal and external theft.
• Lead execution of the company shrink program and directives, including shrink‑reduction plans and detection of theft and dishonesty issues.
• Be a strong people leader, hiring and developing talent to support internal and external investigations, audits, shortage‑reduction programs, AP awareness programs, and system controls.
• Use data to identify risks and mitigate issues that reduce loss and maximize profitability.

• Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience.
• Comprehensive understanding of exception‑based reporting tools and case‑management software.
• Ability to develop and maintain productive relationships with other employees and leaders.
• Clear, professional communication with co‑workers and customers.
• Strong decision‑making and problem‑solving skills in high‑stress situations.
• Excellent written communication skills.
• Strong organizational, delegation, and follow‑through skills.
• Ability to manage competing priorities in a fast‑paced environment.
• Computer proficiency, including monitoring and surveillance technologies.
• High level of ownership, accountability, and initiative.
• Ability to work a flexible schedule based on department and store needs.

California: $66,000 – $105,000 annually.

• Medical, Vision, Dental, Retirement, and Paid Time Away.
• Life insurance and disability coverage.
• Merchandise discount and Employee Assistance Program (EAP) resources.

For Los Angeles or San Francisco applicants, Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in compliance with local laws. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location or visit