Alterations & Tailor Shop - Tailor - Brea Mall

Job Description

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft.

• Measure customers for size, fit garments on customers, and mark areas requiring alterations.
• Perform and complete customer fittings on time and sew alterations according to Nordstrom guidelines and service standards.
• Meet department and individual productivity goals while following proper processes and procedures.
• Utilize store technology to manage and organize customer alteration needs.
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team.
• Educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner.

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2‑3 years.
• Clear, professional communication with coworkers and customers.
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast‑paced environment.
• Willingness to learn and safely operate sewing and pressing machinery, and standard alterations equipment.
• Ability to embrace a flexible working schedule based on business needs.

Hourly: $23.75 – $41.25

• 401(k) match.
• Medical, Vision, Dental, Life, and Disability insurance options.
• PTO accruals and holidays.
• Merchandise discount and Employee Assistance Program (EAP) resources.
• Performance‑based incentives/bonuses.

Learn more in the Nordstrom Benefits Overview:

• Los Angeles or San Francisco applicants:
  Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. Please refer to the Career Site FAQ’s for relevant information.

Additional duties, responsibilities and qualifications may be assigned.