Rental Tech Lead Ski Pass
Listed on 2026-09-28
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep, Recreation & Leisure
Current job opportunities are posted here as they become available.
Rental Tech Lead - Commission + Free Ski PassAt Christy Sports, we believe Outside is Better. It’s not just a motto, it’s a fact. It makes people happier, healthier, and more connected. That’s why we go out of our way to help people experience the mountain lifestyle by building authentic relationships, offering humble expertise, and sharing a genuine love for what we do. Driven by our unmatched passion for the outdoors, we are always advancing.
In-store and online, within our industry, and with the communities we serve, we bring a spirit of innovation to every aspect of what we do. We were founded in Colorado in 1958, but we’ve been chasing adventure for much longer. Skiing and snowboarding aren’t just a job for us, it’s a lifestyle. No matter your level, we strive to give you the best experience possible and invite you to experience the joy of mountain life and sport with us.
Our Values
We are welcoming - We meet people where they are without judgment, setting up everyone from seasoned veterans to first timers for success with quality equipment and great service.
We are ambassadors of lifestyle - We want our guests to discover and embrace the mountain lifestyle through the people, environment, and communities that make it special.
We are rooted in experience - We maintain the quality service, authenticity, and expertise that our guests value by honoring our history and what made us special.
We are one team - We create a great workplace through collaboration, problem-solving, accountability, and recognizing accomplishments as unique contributors to our success.
We are always evolving - We embrace change and continuously look for ways to meet evolving customer expectations and stay relevant in our industry.
Summary Description
As a Lead Rental Technician, you’ll help guests get geared up, comfortable, and confident before they hit the slopes. You’ll also support the rental team by sharing your equipment expertise, helping newer technicians learn the ropes, and keeping service moving during busy periods. You’ll lead by example to deliver the best-in-class guest service on which we pride ourselves.
What You'll Be Doing (Besides Planning Your Next Run)
- Welcome guests and create a fun, friendly shop experience.
- Fit boots, skis, snowboards, and poles to help guests feel ready for their ski or ride day.
- Pass binding certification tests and follow all required equipment and safety procedures.
- Answer technicians’ questions, demonstrate fitting techniques, and help train new team members.
- Help coordinate rental workflow during shifts so guests receive timely service.
- Share your knowledge of gear and mountain culture to guide guests toward the right equipment.
- Troubleshoot equipment issues and help resolve guest concerns, involving a manager when needed.
- Help keep rental equipment and the workspace organized and ready for guests.
- Communicate equipment needs and recurring service issues to store leadership.
- Perform other duties as assigned.
What Makes You a Fit
- You have experience fitting ski or snowboard rental equipment and enjoy sharing what you know.
- You’re friendly, patient, and comfortable helping guests with different levels of experience.
- You enjoy supporting teammates and can stay focused when the shop gets busy.
- You love to ski or snowboard and enjoy helping others get out on the mountain.
- You use good judgment to solve problems and know when to involve a manager.
- You can work a flexible schedule, including holidays, weekends, and split shifts.
- You can stand for extended periods and lift up to 25 lbs.
- You have basic computer skills for transactions and documentation.
- You have strong written and verbal…
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