Salesforce Administrator​/Business Analyst

Title:

Salesforce Administrator/Business Analyst

Reports to:

Finance Director Position Summary

The Salesforce Administrator / Business Analyst is responsible for the day-to-day administration, stability, and effective use of BOEC’s Salesforce organization and other office data systems. This role serves as the bridge between programs, development, finance, and leadership—ensuring that data systems support BOEC’s mission, daily operations, reporting needs, and long‑term strategic goals.

This position focuses on system reliability, user support, data integrity, reporting, and process improvement, working closely with an external Salesforce consultant for advanced configuration and development.

• Serve as the primary internal administrator for BOEC’s Salesforce environment.
• Manage user access, permissions, roles, and profiles.
• Monitor system health, integrations, and data flows.
• Troubleshoot user issues and elevate complex technical issues to external consultants.
• Ensure system changes follow established governance and documentation standards.

• Partner with departments to understand workflows and data needs.
• Translate operational needs into clear system requirements and improvement recommendations.
• Identify opportunities to streamline processes, reduce manual work, and improve data quality.
• Document current-state and future-state workflows and system usage.

• Maintain high standards of data accuracy, consistency, and completeness.
• Create and maintain reports and dashboards for program operations and scheduling, leadership and board reporting, external compliance and grants.
• Establish data quality checks and regular audits and governance.

• Provide new-hire onboarding and ongoing training for organizational Salesforce users.
• Create and maintain user guides, documentation, and training resources.
• Serve as the first point of contact for Salesforce-related questions.
• Promote consistent and effective system usage across departments.
• Liaison between other office systems and vendors/users, including phone system.

• Act as BOEC’s internal Salesforce Product Owner.
• Manage relationships with external Salesforce consultants or partners.
• Maintain a prioritized backlog of system requests and enhancements.
• Ensure consultant work aligns with BOEC priorities, budget, and timelines.

• Maintain up-to-date system documentation, including:
• Data models, Custom objects and automations
• Integrations and workflows
• Support system planning aligned with BOEC’s strategic goals.

• This is a full-time, year-round exempt position with the following benefits: generous paid time off (PTO) policy, health insurance, life insurance/AD&D, 403B retirement plan, 13 paid holidays, employee assistance program, employee professional development opportunities, pro-purchase program and employee ski pass when available.
• This position is located at the BOEC Administration Headquarters in Breckenridge, CO. A hybrid work schedule will be considered. Typical schedule is 9:00am to 5:00pm, M-F.
• Starting salary range is $70,000 - $80,000 annually, DOE.
• Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The duties above are not an exhaustive list of responsibilities, duties, and skills required for this position. Additional tasks may be assigned as needed.

BOEC strives to create environments that are just, equitable, diverse and inclusive and we are dedicated to providing outdoor experiences that are relevant and accessible to all participants regardless of race, ethnicity, sexual orientation, gender identification, religion, socioeconomic status, education or disability.

The Breckenridge Outdoor Education Center (BOEC), established in 1976 in Breckenridge, Colorado, is a 501(c)(3) non‑profit organization dedicated to expanding the potential of individuals with…