Service Technician - Sewer & Drain

Job Title

Under direct supervision of Field Superintendent this position changes out, starts up, maintains (preventative maintenance) and/or repairs, drain cleaning/other plumbing related systems and dewatering jobs/projects ensuring timely and quality service to Snowbridge standards and customer specifications.

Models safety compliance with all applicable safety rules and regulations, ensuring a safe work environment.

Models efficient time management; mentors less experienced field staff in technical expertise.

Works collaboratively and respectfully with all Snowbridge staff.

Reviews Service Titan job board at 7:30 a.m. daily and prepares for day's first assignment or follows Field Superintendent's direction for earlier / later start.

Manages field work for maximum productivity (zero returns for missed or incorrect service items, etc.), immediately resolving unusual project issues, relaying information to Field Superintendent as appropriate.

Uses Company vehicles, equipment, tools and work space responsibly, including keeping vehicles, equipment, tools and shop bays neat and clean, and returning tools and equipment to their designated storage areas.

Advises Fleet Manager / Technician of vehicle / equipment maintenance and/or repair needs per protocol.

Purchases fuel, materials, parts, supplies and small tools as needed to complete jobs/projects.

Follows up with customers to confirm satisfaction on all jobs/projects.

Records all job functions accurately and timely in Service Titan, Paycor and on required hard copy forms.

Adheres to Snowbridge Employee Handbook Guidelines and Policies.

Other duties as assigned by leadership

Technical Expertise

Fostering Team Work

Empowering Others

Forward Thinking

Initiative

Results Orientation

Standard hours for this position are 7:30 a.m. – 5:00 p.m., with overtime hours as need and an on-call rotation.

Occasional travel may be expected for this position beyond routine/daily job/project on-sites, parts/tools pick up, etc.

High School Diploma or equivalent

3 years of drain cleaning/plumbing experience

5 years drain cleaning/plumbing experience

CDL Class A/B with driving record meeting Company insurance requirements

Eligible to work in the United States including clearance to work on Federal Contracts

Snowbridge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

Snowbridge will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Earn PTO starting Day 1!!!

Employees are eligible for Medical, Dental, Vision and Supplemental Insurance (Met Life) on the 1st of the month following 60 days of employment.

Snowbridge pays for 50% of employee premiums on Medical, Dental and Vision.

Employer funded HSA available

Simple IRA with 3% Matching - Eligible after 6 months of employment.

Employee Assistance Programs

Pet Insurance

Discounts at local retailers

Annual Raises

Quarterly Bonuses

Field Gear Reimbursement

Wellness Reimbursement (SKI PASS!!)

All offers of employment are contingent upon the successful completion of your I-9 with E-Verify, a pre-employment background check, and a negative drug test for illegal substances in accordance with applicable state and federal laws.

* Please note that while cannabis may be legal under state law, it remains prohibited under federal law and company policy for certain safety-sensitive positions.