Project Support Specialist
Listed on 2026-08-29
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Administrative/Clerical
Office Administrator/ Coordinator
Job Details
Job Location:
Brecksville, OH 44141
Position Type:
Full Time
Job Shift: Day
Job Category:
Admin - Clerical
JOB PURPOSE
Responsible for supporting project teams, regional leadership, and the Project Support Manager in executing, tracking and maintaining project files. The PSS is an integral part of the project team responsible for the execution of construction agreements and tracking of compliance / risk management requirements.
Areas of focus include the following Objective Key Results:
- Compliance / Risk Management— Adherence to operations performance relative to standard operating procedures (SOPs), project controls, and Shook’s operations manual.
- Support— Maintain and communicate resources and workflow across the project team. Deliver consistency across the project team related to project management and closeouts.
The individual in this position is expected to be able to successfully perform the following duties and responsibilities according to Shook's Policies and Procedures and established business practices. This individual will have the best opportunity to succeedinthis position by embracing Shook's Mission / Vision/Values.
Operational Excellence- Follow standard operating procedures (SOPs) and processes in the drafting and execution of project contract agreements.
- Acquire information for new vendors/subcontractors/suppliers and coordinate that information with IT to ensure new vendors are set up in a timely manner.
- Issue and track compliance in accordance with Shook's SOPs.
- Maintain organized working files within Auto Desk.
- Monitor submission and approvals of Site Specific Safety Plans.
- Facilitate the collection and proper submission of certified payroll.
- Maintain and record the Notice of Furnishings, Notice of Commencement and sub-tier listings.
- Collect and track the requirement for and the submission of Lien Waivers.
- Assist with GC Pay.
- Initiate and lead meetings with the project team to communicate and execute close-out requirements.
- Facilitate the collection of project-specific state and federal compliance requirements.
- Utilization of the OAKS system with projects that require this platform.
- Assist with administrative responsibilities within the local office as a designated backup.
- Other project team responsibilities or duties as assigned by the supervisor.
- Manage, prioritize, and communicate resources and workflow across the project team.
- Ensure project-specific process adherence across company operations.
- Assist in covering responsibilities across Project Support Specialists and the project teams.
- Prioritize & coordinate multiple projects to ensure deadlines are met.
- Other project team responsibilities or duties as assigned by the supervisor.
This Job description is not all-inclusive. Other duties and responsibilities may be assigned from time to time, and this job description may be revised with or without notice.
REPORTING RELATIONSHIPSThe position reports directly to the Project Support Manager.
The position reports indirectly to the operational project teams, Regional Manager and Directors of Operations.
COMPETENCIES- Strong problem-solving skills with sound judgment and tolerance for a high-pressure and dynamic environment.
- Strong interpersonal skills.
- Results-oriented to ensure delivery of services in an accurate, complete, and timely fashion.
- Ability to project a positive attitude and maintain high morale.
- Able to multi-task and effectively prioritize work.
- Able to ask for help and recognize when she/he is not working efficiently.
- Over-communicate with the project team to ensure they have all the information necessary to plan, act, and achieve the strategic objectives.
- Communicate well with others and develop positive relationships with colleagues.
- Excellent computer skills, organizational skills, ability to analyze information, attention to detail, multitasking & time management skills.
- Strong knowledge & experience in the following areas: project set-up, project info, project cost, building start-up & administrative closeout processes.
- Proficient computer skills in Microsoft Office Suite, Autodesk, Docusign, Vista, and Bluebeam.
- Passionate about…
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